Retail Customer Feedback System

customer feedback survey



3 shape retail vizualizacijaRetail Customer Feedback System - complete customer feedback platform with customizable feedback forms, real-time reporting, in-depth analysis and instant alerts for retail stores, supermarkets, malls and shops.

Tablet Kiosk

  Email and SMS Surveys


✓ Online and Web Surveys

IOS and Android Apps



Customer Feedback System can be used for:


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Why you need a Retail customer feedback system?


termināla vizualizācija2With Retail Customer Feedback System features you can easily capture feedback from the walk-in customers, capture buyers sentiments in retail stores, supermarkets, malls and shops arising out of their frequent visit at your store. 

Retail Customer Feedback System allows shoppers and buyers to rate your retail store, supermarket, mall, and shop on multiple parameters, as well as capture online shopper feedback via web surveys distributed through SMS, Emails and QR Codes. Get 100% more feedback!

  Feedback from all touchpoint 

  Get real-time customer feedback 

 Resolve issues faster

Track employee performance 

  Manage and compare locations

  Improve Customer Delight & Satisfaction




Real-time retail customer feedback reporting

The easiest and efficient way to collect and analyze customer feedback for monitoring of customer satisfaction.

Customer Feedback Survey allows customers to give instant feedback easily by touching the screen of the terminal.
Feedback system terminal provides the possibility for enterprises to collect the most valuable
and qualitative feedback – at the point of service and at the moment of service experience.


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Cloud-based solutioncloud based

Set up and run the solution in minutes due to the could-based platform.
With Feedback control system - monitor and analyze feedback in real-time.

An application programming interface (API) available for feedback
integration with other systems used in the enterprise.

 Set up real-time Email and SMS Feedback Alerts

 Get instant Email and SMS for new feedback in restaurants

 Schedule daily, weekly and monthly digests

 iOS & Android Apps 

Customize your Retail customer feedback formsfeedback terminal digital s

Get answers to any question your business needs. With the Customer Feedback Survey create a positive impression by using a branded custom design.

Remote centralized management of feedback system terminals allows changing screen content in seconds. Use additional questions based on the answers of the previous ones. Additionally, deliver to customers marketing information using images or even videos.



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Deliver your message to the right people at the right
time using our digital signage feature!


Communicate with customers by using interactive Retail Customer Feedback Survey system

and they will appreciate your dedication to continuously improve service quality!



„FDS cards” is a London based company with many years of experience in the European market. Having many clients from the UK, Ireland, Sweden, and the Baltic States. We offer high-quality membership card printing services from plastic, metal or wood and innovative loyalty system. Our creative designers will make a FREE card design and recommend to you the best specifications for your company. We also provide FREE delivery to your office!


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